Customer workflow terms
Inquiry
Information submitted by a prospective customer about a need, context and desired next step.
Approved source
A document or rule the workflow is allowed to use as evidence.
Citation
A visible reference connecting a statement in a draft to its source.
Reviewed draft
A proposed response that a person has inspected; it is not necessarily sent.
Approval
An explicit human decision to accept a draft or next step within the agreed scope.
Simulated action
A safe representation of a send, booking or handoff that causes no external effect.
Handoff
A recorded transfer to the person or system responsible for the next step.
Guided setup
Individually scoped work to configure one workflow with existing tools and manual assistance.
Founder ecosystem terms
Soul
The founder ecosystem’s coordination and persistent-context layer.
Council
A multi-perspective deliberation pattern used for reviewing consequential choices.
Intelligence
The layer that organizes sources, analysis, citations and reusable context.
Governance
Permissions, review, evidence and exception handling around a workflow.
Harness
The boundary that connects tools or agents to governed tasks.
Akashic Records
The founder’s internal knowledge and memory system.
InDecision Engine
A founder methodology using five weighted comparisons plus a qualitative Risk Context gate.
OODA Loop
Observe, Orient, Decide, Act: John Boyd’s decision-cycle framework.
Gather → Synthesize → Deliver
A three-stage pattern that separates collection, interpretation and delivery.
Definitions reflect public context as of October 2, 2026 and avoid internal operational details.